Frequently Asked Questions
1. Do you do repairs?
I will always repair or replace an item that I made if it should fail you for any reason. Please email me via the Contact form if your Tbird item needs some lovin’. I stand by my work.
I am not a repair shop for other brands. Please contact the maker/manufacturer of your defective/worn item directly for repair/warranty issues.
2. Where do the hides come from used to make your bags?
All hides are either cow or bison hide and are purchased from a handful of trusted and knowledgeable American tanneries. I only purchase hides that are a byproduct of the meat industry. No animals were harvested solely for their hides. I do not work with exotic hides.
3. Do you do custom work?
I am not accepting custom work at this time.
4. Can I order a bag that I saw on your Instagram/Facebook page from a past season?
You may be able to purchase a similar one but my leathers change seasonally as do my patterns. Please check my online store or The Toggery stores (if you are local) for current available inventory.
5. Do you have employees?
Currently, I am a one woman leather show building bags out of my cozy home studio. I do everything .......sourcing raw materials, testing, designing, drafting patterns, cutting, sewing, branding, tagging, shipping, oiling/trouble-shooting my sewing machines, occasional product photography, bookkeeping & sweeping the studio floor.
I do work with a few very talented subcontractors..........photographers, web designers and tech ninjas.
6. Sounds like you need help, can I come work for you?
Employees are a fun & necessary part of business growth & while my sweet T Bird continues to grow, employees are not quite in the plan.....yet.
7. Why don’t you line most of your bags?
I truly love the suede side of leather and believe it is part of the experience of owning a leather piece. Both sides are beautiful. I choose leathers with low or no nap so that you won’t get leather “lint” all over the interior of your bag. Occasionally, I will line a bag that is constructed with a thinner and/or softer leather for extra durability and structure.
8. How do I take care of my beloved leather bag to ensure its long life?
Please read my section at the bottom of this page called "Leather Care".
9. I own a retail store. Do you sell wholesale?
Due to the time commitment that goes into each piece & production limitations, I am not able to accept more wholesale accounts at this time.